Job Description:

We are seeking a highly motivated Account Manager to join our dynamic sales team. As an Account Manager, you will be responsible for managing and growing a portfolio of enterprise customers. You will play a crucial role in building long-term relationships with our clients, ensuring their satisfaction, and driving revenue growth.

Responsibilities:

• Relationship Management: Serve as the primary point of contact for accounts, establishing strong relationships and understanding their business needs and goals.
• Account Growth: Develop strategic account plans to identify opportunities for upselling, cross-selling, and expanding the use of our solutions within existing accounts.
• Sales Pipeline Management: Collaborate with the sales team to identify new business opportunities, qualify leads, and manage the sales pipeline effectively.
• Negotiation and Contract Management: Negotiate pricing and contract terms with clients, ensuring mutual agreement and compliance with company policies.
• Product Knowledge: Maintain a deep understanding of products, features, and value propositions to effectively communicate their benefits to clients.
• Market Research: Stay up-to-date with industry trends, competitive landscape, and customer needs to identify potential areas for product improvement or new product development.
• Reporting and Forecasting: Track and report on key sales metrics, providing regular updates to management on account performance, revenue forecasts, and sales activities.
• Customer Success: Ensure customer satisfaction by proactively identifying and addressing issues, providing timely responses to inquiries, and delivering exceptional support throughout the customer lifecycle

We are looking for people with:

• Proven experience as an Account Manager or in a similar customer-facing role within the SaaS industry.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients at all levels.
• Strong negotiation and closing skills, with a track record of achieving or exceeding sales targets.
• Solid understanding of B2B sales processes and the ability to navigate complex sales cycles.
• Technical acumen and the ability to quickly grasp and articulate the value of SaaS solutions to clients.
• Self-motivated and results-oriented, with the ability to work independently and as part of a team in a fast-paced environment.
• Excellent organizational and time management skills, with the ability to prioritize and manage multiple accounts simultaneously.
• A bachelor’s or master’s degree in business, marketing, or a related field is preferred.

Join our team and play a key role in driving the success of our sales efforts. Apply now and be part of our exciting journey!